Refund Policy for empiredance.org

 

1. Refund Policy Overview

a. This Refund Policy applies to all users of empiredance.org seeking a refund for dance courses or additional hours purchased through the platform.

 

2. Course Refunds

a. Cancellation by Teacher:

If a teacher cancels a course, users are entitled to a full refund.

b. Technical Issues:

In the event of technical issues preventing course access, users may be eligible for a refund. Please contact info@empiredance.org support for assistance.

 

3. Additional Hours Refunds

a. Cancellation by Teacher:

If a teacher cancels a scheduled personal session, users are entitled to a refund for the corresponding additional hours.

 

4. Refund Process

a. Requesting a Refund:

Users must submit refund requests through the website or contact info@empiredance.org support.

b. Refund Evaluation:

Refund requests will be evaluated based on the circumstances of the request.

c. Refund Approval:

Approved refunds will be processed promptly by empiredance.org, and funds will be returned using the original payment method within 14 working days.

 

5. Non-Refundable Situations

a. Completed Courses:

Refunds are generally not provided for courses that have already been completed.

b. Expired Additional Hours:

Refunds are not provided for additional hours that have expired without being used.

6. Contact Information

For refund inquiries or to submit a refund request, please contact empiredance.org support at info@empiredance.org

 

7. Changes to Refund Policy

a. We reserve the right to update or modify this Refund Policy at any time. Changes will be communicated through the website.

 

By using empiredance.org, you acknowledge and agree to the terms of this Refund Policy.

PLANPRO PLUS LTD

Reg. No. 14708685

50 Princes Street

Ipswich, England IP1 1RJ